PRIVACY POLICY

Last Updated: August 20, 2025

Battershell Builders ("Battershell Builders," "we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, contact us, request services, or interact with us through phone, email, or SMS.
By using our services or providing your information, you agree to the terms outlined in this Privacy Policy.

1. How We Collect Your Personal Information

We collect personal information in the following ways:

Through online forms on our website (e.g., contact forms, service request forms)
When you call us or request services over the phone
During in-person interactions (e.g., consultations or site visits)
Through SMS opt-in forms or verbal consent
Automatically via cookies or tracking technologies on our website
From third-party data sources that support our operations or analytics

2. What Personal Information We Collect

When you contact us, request services, or engage with our website, we may collect the following information:

Full name
Email address
Phone number
Service address and project details (e.g., type of construction or renovation)
Date and time of service request
Type of project (e.g., residential construction, commercial renovation, etc.)
Billing or payment information (e.g., credit card details, billing address)
Any other information you voluntarily provide

We may also collect technical data (e.g., your IP address) when you visit our website for performance and analytics purposes.

3. How We Use Your Personal Information

We use the information we collect to:

Schedule and manage construction or renovation services
Confirm project details and send updates via SMS or email
Communicate with you about service requests, billing, or account activity
Send promotions or service updates (only with your consent)
Improve website performance and user experience
Maintain operational security and fraud prevention
Comply with legal obligations or respond to lawful requests from public authorities

4. How and Why We Share Personal Information with Third Parties

We do not sell or rent your personal information or SMS consent to third parties for their marketing purposes.
However, we may share your personal information with trusted third-party service providers who help us operate our website, communicate with customers, or deliver services—such as:

Web hosting or software tools we use to manage service requests
Website or IT service providers
Payment processors
Marketing or analytics vendors (used solely for internal performance tracking)

These vendors are contractually obligated to keep your information secure and confidential, and they are not allowed to use your data for their own purposes. In some cases, these service providers may process your data in jurisdictions outside of your country of residence, which may be subject to different privacy laws. We do not share phone numbers collected for SMS consent with third parties and affiliates.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Your Rights and Choices

You have the right to:

Access or request a copy of your personal information
Request corrections or updates to inaccurate information
Withdraw SMS consent by replying “STOP” to any message
Contact us to have your data removed from our system (where legally permitted)
Opt out of receiving marketing-related messages at any time, even if you continue to receive service-related communications

6. Security

We take reasonable precautions to protect your personal information. This includes secure servers, encrypted data, and restricted access to customer records.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We follow industry-standard practices, such as SSL encryption and access control policies, to minimize security risks.

7. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance your browsing experience, monitor website performance, and analyze usage patterns. You may disable cookies in your browser settings, but this may affect site functionality.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such data, it will be promptly deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your agreement to the revised terms.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us at:
Battershell Builders
📍 Address: 1207 Rivermet Ave., Fort Wayne, IN, 46805
📧 Email: tyler@battershellbuilders.com
📞 Phone: 260-888-5127
🌐 Website: www.battershellbuilders.com

Privacy Policy